The stone? [Could that be the necklace she was wearing-- or something entirely different? The necklace looked innocuous, and while there was a stone affixed to it.. how could it have caused such damage. He couldn't help but feel like she was leaving something out. He was about to inquire further when she brought up her children. He felt a slight knot forming in his stomach. He hadn't meant to have drawn up such unpleasantness.]

I-- well... I'm sure they are quite-- [Basil's attempts to be reassuring were quite unsuccessful. He wasn't sure what happened to those that were left behind]

[He wanted to flat out refuse her requests, doubting that her children were here and knowing that Mrs. Bristol couldn't afford his regular consulting fee-- but with that look.. and that sincerity in her voice. He had a sort of weakness for such cases, when clients became emotional like this... Taking a deep breath he offered her the kindest smile he could muster]

I will look into it Mrs. Bristle. I will need complete descriptions of them, don't leave out any details that may help to differentiate them from the local population.